Common problems and solutions
- In the network visualization, why do I see User A tied to User B but not the other way around?
- IP location seems inaccurate
- I can't two-factor in to Sift Science
- How can I improve my Sift Score accuracy?
- I signed up the wrong email address and want to change it.
- I found a user with no IP. How is that possible?
- A user's IP location doesn't match any other addresses they used. What does this mean?
- Why do some users have no page views?