Workflows allow you to send users and orders you are unsure about to a Review Queue in which they can be manually reviewed by your analysts. Review Queues are an efficient way to manage your manual review process as they are completely customizable – giving you both scalability and flexibility.
When analysts look at Review Queues, all the information they need to make a Decision is available to them. After a Decision is taken, the queue advances and the next item is ready to be reviewed.
To create a feedback only Workflow that sends users and order to a Review Queue, click Here.